Service
Unattended incident remediation
Deep decontamination and odour removal where an incident has gone undiscovered for some time.
Attendance within 2 hours, 24 hours a day
When an incident in a property is not discovered quickly, the effects reach far beyond the immediate area. Fluids travel through floorboards into voids. Odour bonds to plaster, timber and soft furnishings, and it does not respond to ordinary cleaning.
These are among the most common instructions from councils and housing providers, and the most often underestimated. A surface clean will look finished for about a week. We remediate to the depth the contamination actually reached, so the property does not come back to you.
What the work involves
- Contamination mapping, including lifting floor coverings and boards where indicated
- Removal of affected substrate down to sound, uncontaminated material
- Strip-out and licensed disposal of contaminated furniture, with an itemised record
- Insect and larval control where infestation has established
- Antimicrobial treatment of all exposed structure
- Multi-cycle odour remediation matched to the re-occupancy timescale
- Verification check and Certificate of Decontamination
Who instructs us
- Local authority void and housing management teams
- Housing associations and ALMOs
- Environmental health departments
- Private landlords and agents
- Families and their solicitors
Compliance & documentation
- Contaminated arisings classified and consigned as clinical waste where appropriate
- Belongings handled under a documented chain of custody, so items of value or sentiment are recorded rather than silently discarded
- Photographic before-and-after record supplied with the completion pack
Related services
Need someone on site?
Our response line is staffed 24 hours a day, 365 days a year. We aim to be with you within 2 hours of the scene being released.